Back to Gigxy

Trust & Safety

Safety is part of every booking

Gigxy combines clear marketplace rules, content controls, user reporting, blocking, account review, and payment safeguards to protect clients and musicians.

Effective July 16, 2026

Zero tolerance for abuse

Gigxy prohibits threatening, harassing, hateful, discriminatory, sexually exploitative, violent, fraudulent, privacy-invasive, illegal, and child-harming content or conduct.

Content filters may reject unsafe submissions. Confirmed violations can result in content removal, feature restrictions, suspension, or permanent account removal.

Report and block

Open a musician profile and choose Safety options to report objectionable content or block an abusive user. Reports include the content type and reason so moderators can investigate.

Blocking removes that user's profile and content from your Gigxy experience immediately and alerts the moderation team. Gigxy targets action on safety reports within 24 hours.

Profiles, bookings, and payments

Musician profiles are reviewed before public approval. Structured booking details help clients and musicians confirm expectations before payment and performance.

Payment, payout, cancellation, evidence, and dispute records support fraud prevention and resolution. Contact gigxy@gigxyllc.com for urgent safety concerns or if you cannot use in-app reporting.